"It seems like no matter what area of life we are in there are always some people who are difficult to get on with. They are either exceptionally prickly, or don't seem to care less, couldn't be bothered, or are remarkably self-centred and inconsiderate. We wonder "What's with these people?", "What planet are they living on?", "Do they go out of their way to be especially unpleasant and uncooperative?", "How can someone be so insensitive - are they blind? What needs to happen for them to get the message? What's wrong with them?" They have the potential to take up an enormous amount of our time and energy and we can find ourselves continually in conversations with others about their shortcomings. In doing so we use a lot of the planet's oxygen, and it doesn't change a thing!"[Source]Dealing with Difficult People - By Jorga Riggenbach, President, Tucson Computer Society
posted by 88Pro / Sunday, June 05, 2005